You need skills to be a health administrator –it’s more than about ensuring a smooth flow of operations and managing costs in health institutions. Professionals in this field should have business skills, legal knowledge, technical expertise, and quick wit for solving problems for the health facility.
Here are the five most important skills for healthcare administrators.
- Communication and management skills
The ability to communicate is crucial for all professions, especially for a health administrator. In this role, you need to interact with people all the time. You need to convey your thoughts clearly in spoken and written form. At the same time, you should have listening skills to understand the other party.
This skill includes building rapport and honing your ability in dispute resolution. You need to have a trustworthy image by behaving professionally towards all the people you deal with.
- Leadership Ability
Leadership is crucial for a health administrator but this should not be confused by giving directives. A good leader is someone who can inspire the staff to embrace positive changes, promote teamwork within the organization, and address the needs of employees.
The healthcare industry is a competitive field where quality is crucial due to the nature of the field. Hence, leaders should focus on instituting change or transformation, achieving goals based on the corporation’s vision or execution, and focusing on both patients and employees.
The demand for excellent leadership is higher in this sector since healthcare is a complex industry.
- Technical Competency
Innovation is crucial in a highly-evolving industry such as healthcare. Medical and health institutions are always under pressure to keep up with trends. Smart beds, patient monitoring through wireless signals, keeping digital records, and computerized systems are just the beginning.
Leaders in healthcare facilities are expected to adopt the newest equipment and install facilities using the latest gadgets. Modern healthcare is far from what it used to be, and there are bound to be more innovations in the years ahead. If a health administrator can’t keep up with it, the facility can lose patients who prefer a more innovative service.
- Keen Understanding of the Healthcare Business
Healthcare is a big industry, and managing any organization under this sector will require leaders to have excellent skills in managing human resource functions, policy making, and strategic planning. It’s also necessary to have the necessary knowledge in law, advertising, and economics.
Understanding the healthcare business requires a unique knowledge of the industry. You should be able to compare the patient treatments and find the most cost-effective option. This also requires the ability to gauge the quality of services the health institution provides.
This competency requires financial knowledge and keeping track of your targets to achieve your vision for the organization.
- Educational Background
Since the position of health administrator is a demanding one, most health administrators hold a bachelor’s degree. However, individuals with a master’s degree are more likely to take over higher positions in the organization. Professionals with higher education also earn more than those who only took up a bachelor’s degree. Given this situation, taking an online MHA course from Maryville could be a good stepping stone for a better-paying job in this line of work.